Changing this will trigger a reconfiguration of the master configuration file and a restart of the provisioning servlet.Īlthough the default remained 4.0.X, admins (especially on upgrading from systems below 4.6.0 update 1) might want to change this to 3.2.X. The setting is under System > Phone provision > Polycom Default Firmware Revision. NOTE: Depending on your Polycom device and its firmware, web interface settings may vary. Blue Ocean Technologies - Offering Over Internet Polycom Real Presence Desktop Mac, For Application in Chennai, Tamil Nadu. If your Polycom device is at factory defaults the password should be 456. In 4.6.0 update 6 we introduced the possibility to manually change the default section of the master config file to whatever firmware revision an admin might see fit. 192.168.8.198 Then in your web browser enter the IP address of your Phone, if everything is OK, you should be displayed with Password prompt. Most likely on the phone will appear " Image is not compatible with the phone". There is a one hour time zone difference between the Lync Server and the phone in this example (8:57:48 and 9:57:48). Note that the timestamp should coincide with the Contacted At time as reported on the phone itself. However, the profiles are not compatible with the 3.2 sip.ld and the phone will go into an infinite reboot loop. Search for the most recent entry which contains the same MAC address of the phone. But if not, it will use its existing 3.2 firmware but will try to download the 4.0.X profiles specified in the default section of the master config file.
If it can find it it will try to upgrade its firmware ( provided the Upgrader is deployed). When a new phone having 3.2.X firmware revision installed needs to be autoprovisioned it will automatically try to download the polycom/4.0.X/sip.ld application. We took the decision to have 4.0.X as default supported firmware revision. In 4.6.0 update 1 together with the support for multiple firmware revisions in sipXecs, the file was changed to reflect the new location of the SIP application, that is " polycom//" (path relative to tftproot). Up until sipXecs 4.6 update 1, since we only supported one firmware revision (the profiles were based on 3.2.6) the default SIP application defined in this file was sip.ld, which was present in the tftproot folder. It also defines these settings per phone model, since there could be phones that support only a particular firmware revision. It also defines the configuration profiles that the phone will load. In this file you can specify a "default" location where phones could find the "SIP application" (the firmware).
It is the file that all phones would download if they canot find. The Polycom master configuration file is the file 000000000000.cfg found in tftproot directory ( /var/sipxdata/configserver/phone/profile/tftproot).